Posted by - December 07, 2022

In a Tuesday morning press release, cloud computing giant Rackspace confirmed that the recent outages for its hosted Microsoft Exchange service were caused by a ransomware attack. These outages are ongoing (as of December 6, 2022) so Rackspace is moving all of its Hosted Exchange customers over to Microsoft 365 to limit disruption to the clients.  Rackspace believes the breach was limited to only its Hosted Exchange environment, and they immediately isolated the environment once the compromise was detected. Rackspace has yet to determine “what, if any data was affected” and will notify customers “as appropriate” if their sensitive information was affected.

Ransomware attacks are becoming commonplace, and it’s important to be prepared, even if you have outsourced your service to a provider.   For example, were you aware that Microsoft does not provide backups beyond a month or two?   What would happen if all of your data was missing, and you didn’t realize until a couple months later?

You can protect yourself by backing up your Office 365 data (SharePoint, OneDrive, Microsoft Teams, etc.) to an external cloud, which is one of many services OptfinITy provides.

Backing up your Office 365 data can protect you from security threats such as:

  • Accidental deletion
  • Internal/external security threats
  • Legal and compliance requirements
  • Team data structure
  • Retention policy gaps and confusion


It’s important to ensure that in the event of a ransomware attack or other security breach, you’ll be able to retain your data. If you have any questions about how OptfinITy can protect your data or any general IT questions, feel free to reach out to us at

Leave a Reply

Your email address will not be published. Required fields are marked *