The legal industry is now focusing more on changes in Information Technology. IT changes, or not keeping up with IT changes, can create risks for their clients and their practice. Case Management Software, document management, email encryption, time tracking, billing contacts, case calendars and more have created an even greater reliance on IT infrastructure security, performance, and reliability.
With all of the demands on IT, it is surprising that fewer than 60% of legal firms have a formal IT budget and 25% of legal firms still have no IT security policies.
Technology Trends in the Legal Industry
There are a lot of trends going on in the legal industry when it comes to technology, and some of those trends we have noticed include:
- Law Firms adopting cloud based and web based software and services to manage their practice.
- Firms will continue to spend most of their IT project money on Document Management Software rather than Practice Management Software.
- Law firm websites are now essential elements of its marketing.
How can IT firms like OptfinITy help you?
OptfinITy provides a flat-fee structure so you are no longer concerned about billable hours because we are motivated to make your environment as stable as possible as quickly as possible. Additionally, our SolutionCare services offers legal firms the following benefits:
- Using our hardware as-a-service offering, we provide a very predictable cost structure without large capital expenses.
- A better ROI on your IT expenses as you order just what you need
- We offer the benefits that come with providing 24×7 support, monitoring and management of your IT infrastructure and end-user devices.
- We offer Privacy, security, and compliance (all distinct issues) management and policies.
Get your legal practice the IT Support you need with OptfinITy
Over 1/5 of law firms surveyed indicated that they were victims of a security breach, the highest percentage ever reported. When you consider this with the strict ethical rules attorneys must abide by, as well as a duty to safeguard confidential client information, it is imperative for law firms to have effective legal IT support services in place.
At OptfinITy, our technology experts understand the significance of downtime to all organizations, especially busy law firms. That is why OptfinITy provides a proactive approach to managed IT services and support, including constant monitoring and management of your IT systems and network services. Our preventative solutions help solve a problem before a crash – or limit the amount of downtime in the event that one does occur.
Proactive Support
As a law firm, you need to make sure your systems are secure and available when you need them. The courthouse will not accept a technology problem as an excuse. This is why our Solutioncare service provides around the clock (24 x 7 helpdesk) support and also monitors your servers, desktops and servers and I.T. systems.
Alerts are received by our Network Operations Center where we can work proactively to resolve issues before you may even know there is a problem. Our focus on being proactive reduces or prevents downtime within your practice which increases productivity and reduces frustration for your team.
The Right People for the Specific Needs
It makes no sense for law firms to carry IT expertise in-house as there is so much to cover and it is important to have someone looking at your environment from the outside, making sure you remain compliant. By outsourcing the various IT functions to OptfinITy, legal providers can focus on their clients and not the technology.
Cybersecurity
There is nothing more dangerous to law firms today than hackers and those are trying to steal data. By utilizing MDR services where the Security Operations Center is monitoring your environment 24 x 7, you can stop an attack before it happens. OptfinITy provides this service standard for all healthcare facilities.
What else can OptfinITy do for Legal providers?
All of our clients get from us:
- 24/7 support for all your standard and specialized products
- Quarterly or Monthly Meetings with a dedicated Support Representative
- Cybersecurity Components (XDR, MDR, Password Management, Security Awareness Training, Spam Filtering, encryption)
- Backup of their data (servers, online, office 365, Google Workspace, etc.)
- Secure Remote Access Software
- Hardware and Software Procurement
- So Much More
For more information on how OptfinITy can help your organization become more efficient and effective with technology, complete the form or call us at 703-790-0400.