Stay Alert: Remote Tech Support Scams on the Rise
Even if you trust your IT provider, you still need to stay vigilant. Remote tech support scams are becoming more common—and more dangerous.
What Is a Remote Tech Support Scam?
In these scams, cybercriminals pose as IT help desk staff. They claim to be fixing an issue on your computer. Once you give them remote access, they:
- Steal your data
- Install malware or spyware
- Demand payment for a fake repair
These scams cost businesses and individuals millions every year.
Beware of Unsolicited Help
The most important rule: Don’t trust anyone who contacts you unexpectedly.
Scammers may:
- Call or email you without warning
- Use a trusted tech company’s name
- Make their number appear real on caller ID
They often use fear tactics. For example, they might say your computer has a virus and urge you to click a link or call them immediately.
Legitimate Tech Support Doesn’t Work This Way
A real IT provider will never:
- Call or email you out of the blue
- Push you to act fast
- Ask for remote access unless you initiated the request
If you get a suspicious message or call, verify it. Contact your trusted IT provider directly before clicking any links or sharing information.
Protect Yourself from Scams
Here’s how to stay safe:
- Never respond to unsolicited support calls or emails
- Don’t give remote access unless you’re sure who you’re talking to
- Avoid clicking on links in unexpected messages
- Report anything suspicious immediately
Have Questions? Reach Out to Us
As a trusted IT provider, OptfinITy is here to help. If you’re unsure about a message or a caller—or if someone pretends to be us—call us at 703-790-0400.
You can also visit www.optfinity.com for more tips on staying secure.
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