By -- 2018-08-1 in Blog

One of the best ways to achieve success is to set yourself apart from the competition whether online or in general. A great way to achieve that is to have a captivating, user friendly website. A recent News article describes the most important points to keep in mind while creating an ecommerce site or website for your organization.

  1. Make sure your site functions well across ALL platforms and is secure so that people can access your website with ease and have peace of mind while inputting personal information if applicable. If someone is trying to view your website from their mobile device and it shows up all discombobulated, or they have their personal information stolen off your site they likely won’t be revisiting.
  2. It is important that it is easy to navigate and quickly find what is being searched for to avoid frustration and keep users on your website. Convenience is key, and you want to have as few required clicks as possible for people to find what they’re looking for. A well-functioning search bar is a great option as well.
  3. Make it visually captivating with original photos which will make your website stand out among the rest, and incorporate a dedicated section for customer reviews to allow potential clients to be persuaded not just by you but by others who have dealt with your organization in the past.

If you have any doubts about how to successfully set up a smooth-running, visually captivating ecommerce site or website for your organization, OptfinITy is here to assist you. Give us a call at 703-790-0400 or visit us on the web at www.optfinity.com to find out more about our website development services.

By -- 2018-07-30 in Blog

You have more than likely at some point, whether it be in a Hollywood movie or in the news, heard or read something about someone being kidnapped and held for ransom. You hear about it, see it in movies, but probably go about your everyday life not worrying too much about it. However, while the likelihood of someone you deeply care for being kidnapped and held for ransom is low, it will most likely happen to computer data at some point or another.

A recent article discusses how ransomware is becoming one of the most prevalent forms of cyberattacks; and that it has increased by 231% between 2016 and 2017. Despite this increase, a study conducted by AVG shows that still roughly 1 out of 3 small business owners have no idea what ransomware is or how to protect themselves. Considering how expensive ransomware attacks can be, this number is alarmingly high. It is very important to understand how these attacks are commonly orchestrated and how to best protect yourself and your business.

How do ransomware attacks happen?

Cybercriminals look for vulnerabilities in your system to execute a ransomware attack such as software that hasn’t been updated, error messages related to maintenance and upgrades, and websites that are not secure.

To combat these vulnerabilities, you should:

  1. Be vigilant in updating your software.
  2. Disable your error messages and instead access them on your website’s backend or create a php.ini file.
  3. Be sure your company’s website is HTTPS secure.

Another common way cybercriminals access data is via email which is referred to as “phishing.” They will send an email with an attachment or link that after being clicked on will give them access to all your data. Therefore, it is important to not click on links or open attachments in emails that you are not familiar with or seem suspicious. It is also important your employees take the same precautions.

Finally, the biggest lifesaver is to make sure you are backing everything up using revisions! If all your data is backed up, cybercriminals have no collateral. It saved the San Francisco Municipal Transportation Agency $73,000 when they were hit by a ransomware attack although it still cost them millions to weather the problem. That amount of money, especially if you are a small business, can make or break your ability to continue to thrive.

If you aren’t sure how protected your organization is from ransomware or have any questions about how to improve your level of security and keep your data safe, don’t hesitate to give us a call at 703-790-0400 or visit us on the web at www.optfinity.com.

By -- 2018-07-6 in Blog

The days of having all aspects of your business in separate folders and spreadsheets are coming to an end. According to this CNET article more and more businesses are implementing CRM (Customer Relationship Management) systems for their business operations. These systems essentially allow businesses to organize all their information into one spot, making them more efficient and customer friendly.

Given the undeniable benefits these systems provide for your business, what’s holding business owners back from using this technology? Perhaps they may not feel confident about dealing with the issues of the CRM once it is in place, or perhaps they are worried if something goes wrong they won’t know how to fix it.

If you are looking to expand your business’ capabilities and don’t know where to start, OptfinITy can help. In addition to implementing CRM tools, we offer 24 x 7 support to make sure things are running smoothly, allowing you to focus on the more important aspects of your business. If you have any questions about implementing a CRM system for your business, or already have one but would like someone else to manage it, give us a call at 703-790-0400 or visit us on the web at www.optfinity.com.

By -- 2018-06-30 in Blog

Young women using computer, Cyber security concept.

According to a recent TechRepublic article, browsers are more vulnerable to cyber-attacks than any other form of software being used in businesses today. If you want to be sure to keep your data and information protected from hackers, it is advisable to take the following actions:

  1. Only allow use of reputable business-related plug-ins and extensions such as Java or Flash, as this will avoid the risk of exposing your browser due to security flaws that are common in less reputable, non-business-related plug-ins.
  2. Ensure you have a Java security configuration that works best for your servers and workstations and stay on top of updates.
  3. Beware of malicious pop-up ads. These commonly appear in forms of messages that suggest your computer has a virus and prompt you to download antivirus software. An easy solution is to configure your browser to block pop-up ads, but it is recommended to have an option available to display them at will, as they are sometimes needed for legitimate websites to function properly.
  4. Be sure to establish all settings and ensure they remain in place from a centralized point of management. This ensures that the settings you have in place will not be changed by employees and put the company’s browser at risk.
  5. Since browser-based threats don’t necessarily use files, they often go undetected. Therefore, stay up to date on the latest cybersecurity technology. Be sure to analyze all code in real time and test for suspicious code using a filtered approach that analyzes more than just downloaded files and attachments.

If you are worried you don’t have the expertise to handle these issues, OptfinITy can help. For more information or to get answers to your questions regarding keeping your browser secure and safe, give us a call at 703-790-0400 or visit our website at www.optfinity.com.

By -- 2018-06-30 in OptfinITy News

OptfinITy Ranked Among Top 501 Global Managed Service Providers for third Straight Year

 

11th Annual MSP 501 Identifies World’s Most Forward-Thinking MSPs & Leading Trends in Managed Services


June 29, 2018:
OptfinITy ranks among the world’s 501 most strategic and innovative managed service providers (MSPs), according to Channel Futures 11th-annual MSP 501 Worldwide Company Rankings.

The MSP 501 is the first, largest and most comprehensive ranking of managed service providers worldwide. This year Channel Futures received a record number of submissions. Applications poured in from Europe, Asia, South America and beyond.

As it has for the last three years, Channel Futures teamed with Clarity Channel Advisors to evaluate these progressive and forward-leaning companies. MSPs were ranked according to our unique methodology, which recognizes that not all revenue streams are created equal. We weighted revenue figures according to how well the applicant’s business strategy anticipates trends in the fast-evolving channel ecosystem.

“I would like to thank Channel futures for once again recognizing all the fantastic work my OptfinITy colleagues do every day,” said Michael Drobnis, CEO of OptfinITy. “Our employee’s dedication, combined with dynamic growth-oriented customers is the reason we are who we are.”

Channel Futures is pleased to honor OptfinITy.

For the first time, Channel Futures will also name 10 special award winners, including MSP of the Year, CEO of the Year and one Lifetime Achievement Award for a career of excellence in the channel.

The MSP 501 winners and award recipients will be recognized at a special ceremony, held this year October 9-12 in Philadelphia, as well as in the Fall issue of Channel Partners Magazine.

“This year’s applicant pool was the largest and most diverse in the history of the survey, and our winners represent the health and progressivity of the managed services market,” says Kris Blackmon, Channel Futures content director and editor of the MSP 501. “They’re growing their revenue, expanding their customer influence and exploring new technology that will propel them for years to come.”

The full MSP 501 report, available this fall, will leverage applicant responses, interviews and historical data to identify business and technology trends in the IT channel. Highlights will include:

• Revenue growth and business models
• Hiring trends and workforce dynamics
• Business strategies
• Service deliverables
• Business tools and automation investments


Background

The 2018 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from Feb. 28 through May 31, 2018. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, growth and other factors.

About OptfinITy

OptfinITy offers a full suite of IT solutions including managed services, cloud and hosting solutions, application development, website development, mobile application development and phone systems. Headquartered outside of Washington, DC, OptfinITy services clients throughout the United States.

About Informa

Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.

By -- 2018-04-30 in Blog

Group of people working in a modern board room with augmented reality interface, all objects in the scene are 3D

Does your business have a spare $2 million around to fix your computer problems when you get the next Ransomware attack? 

As you may have seen in the news, the city of Atlanta, George recently became a victim of the SamSam ransomware, shutting down operational systems. Unlike most ransomware, SamSam indiscriminately searches the internet for vulnerable servers by looking for weak passwords or passwords that rarely get changed and then infecting the system. While Atlanta didn’t pay the ransom, the cost to remediate the issue was calculated at $2,667,328 according to this ZDNET article.

While your business may require less than the city to remediate your problem, there are things you can do today to make sure that Ransomware doesn’t hurt your organization. This includes changing and using complex passwords, updating security patches, installing the proper security equipment and educating your employees.

For more information on some of the things you can do, give us a call and we can provide you with a no-cost, no-obligation assessments. We can be reached at 703-790-0400 or on the web at www.optfinity.com.

By -- 2018-04-25 in Blog

According to a recent CNET article, cybercrime is now costing businesses as much as $600 billion.  In fact, the most recent Ransomeware attack costs millions of dollars to the city of Atlanta to recover from that attack.   So what does a small business or non-profit organization do?

The most important thing you can do is to make sure you have a Great backup.  Not just a backup but a backup which automatically checks to make sure that the backup works.  You also should have in place the proper security software and devices and even more importantly, the proper training program for your employees on what to avoid.

If you are unsure of what you are doing to keep you organization safe and would like a free security assessment, please give us a call at 703-790-0400 or on the web at www.optfinity.com. Don’t wait until a threat strikes.

By -- 2018-02-28 in Uncategorized

 

Springfield, VA, February 27, 2018 – OptfinITy, Washington, DC’s leading provider of IT Services, announced today that CRN®, a brand of The Channel Company, has named OptfinITy to its 2018 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments.

In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations.

The list is divided into three categories: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on-premises and off-premises services; and the Managed Security 100, recognizing MSPs focused primarily on off-premise, cloud-based security services.

“Managed service providers have become integral to the success of businesses everywhere, both large and small,” said Bob Skelley, CEO of The Channel Company. “Capable MSPs enable companies to take their cloud computing to the next level, streamline spending, effectively allocate limited resources and navigate the vast field of available technologies. The companies on CRN’s 2018 MSP 500 list stand out for their innovative services, excellence in adapting to customers’ changing needs and demonstrated ability to help businesses get the most out of their IT investments.”

The MSP500 list is featured in the February 2018 issue of CRN and online at www.CRN.com/msp500.

 

By -- 2018-02-8 in Blog

Making sure your website is updated with the latest patches is very important as new vulnerabilities are discovered almost daily – so what happens when the latest update stops your updates from working?

On Monday, WordPress released version 4.9.3. The very next day, WordPress released version 4.9.4. Although version 4.9.3 fixed 34 bugs, it also introduced a new bug that prevents automatic background updates from updating automatically! This bug causes WordPress to encounter an error when attempting to update itself to the latest version.

Four years ago, WordPress added the self-update feature allowing users to keep their website secure and bug-free so users have not had to think about updates. This means that there are millions of unmanaged WordPress sites that expect their site to automatically update itself.

So, if you are an admin of a website running WordPress, make sure to update now or if you need help with your website, give OptfinITy a call at 703-790-0400.

By -- 2017-11-16 in Blog

 

It’s the Holiday Season once again, but remember it is also a holiday for the bad guys as well, but not in the way you might think. Hackers go into scam-overdrive mode during this time of the year to prey on the heavy shopping done by consumers. This time of year is the busiest for on-line shopping and scammers are out to get rich off of your money. So what should you look out for?

There are too-good-to-be-true coupons that offer free or discounted phones, tablets, and countless other cool items all over websites and social media; don’t fall for them! Make sure the offers are from a legitimate company. While you’re at it, watch out for alerts via email or text informing you that you just received a package from FedEx, UPS or the US Mail.  These notifications will then ask you for some personal information; don’t be fooled into giving them anything!

The price of security, especially now, is constant alertness and willingness to fight back. Remember to only use credit cards online, never debit cards, as your liability is limited with a credit card and the money does not come straight out of your bank account. Be super-wary of spam email with crazy good BUY NOW offers and anything which looks slightly “off”.  Remember, if it seems too good to be true, it probably is.  And if you’re still wanting to take advantage of that offer, double check with the company directly.

If you think you might have been scammed, stay calm and call your credit card company right away, nix that card, and get a new one.  It is always better to be safe than sorry.