By -- 2016-06-27 in Blog

If you have a GoToMyPC account and you’re having a hard time logging in, the reason is probably because they have reset all their customers’ passwords due to a security breach.

The bigger issue at hand is if you are using the same password for all your logins, you might want to change them and have a unique password for each site. There are many apps, software, and other tools to help keep track of all these passwords, so don’t worry about having to remember all of them.

If you need more assistance with this or just want some advice, feel free to contact our trained technicians here at Optfinity and we’ll help to ensure your safety and security. Also, don’t forget to enable two-step verification when possible!

By -- 2016-06-22 in Blog

A common anti-phishing tactic might not protect you anymore. Spammers are getting craftier with how they can capture and steal your data. Fraudsters in these particular attacks are using JavaScript to send users to a legitimate PayPal site while sending their credentials to a different domain that hosts a phishing page:

“The javascript runs as soon as the page (HTML attachment) is loaded and intercepts all posts to and diverts them to the actual phishing page to accept all your details, if you are unwise enough to fall for this trick.”

So other than being fooled into clicking on what seems like a legitimate link, just go directly to the website and ensure you have two-step verification enabled. So far, this is your surest bet to not be sucked down the rabbit hole of a phisher.

By -- 2016-06-6 in Blog

Almost any web browser that you use will come pre-equipped with a property known as “incognito mode”, or “private browsing”. This option allows the user to hide their activities from other users on a shared computer.

Why is this helpful? You can ensure your privacy when utilizing a public computer at a library, café, or other public space; you can open multiple account websites that limit you to one registered account at a time, e.g. Google; you can outsmart paywalls on websites that limit the number of articles you can read for free in a given month.

Read the full article to learn exactly how to access this mode on whichever web browser you use. And remember, incognito does not mean true privacy. Websites can still capture your IP address, ISPs, and your actions can still be tracked. The article also teaches you how to truly go private if that is what you wish.

Still not sure you’re doing it right or are wanting to be as private as possible, especially at work? Time to contact Optfinity and we can help ensure everything you do is private, secure, and safe! Our advice and assessments are always free to clients and potential clients!

By -- 2016-05-31 in OptfinITy News


9th Annual MSP 501 Ranking and Study Identifies World’s Most Progressive MSPs in Information Technology

May 31, 2016 – OptfinITy ranks among the world’s most progressive 501 Managed Service Providers (MSPs), according to Penton Technology’s 9th-annual MSP 501 list and study. The top MSP 501 companies ranked this year include organizations from around the world and from diverse technology and business backgrounds.

The complete 2016 MSP 501 list is available at MSPMentor. In addition to honoring OptfinITy, this year’s MSP 501 list and study showcases the following:

· The top ranked MSPs in North America

· The top MSPs in Europe, Middle East and Africa

· The top MSPs in Asia, Australia and New Zealand

· The top Small Business MSPs’ list, comprised of organizations with 10 or fewer employees

· The top vertical markets pursued by MSP 501 companies

· The leading tools they leverage to run their businesses

· And the top technologies they provide to customers

“I would like to thank MSPMentor for recognizing all the fantastic work my OptfinITy colleagues do every day,” said Michael Drobnis, CEO of OptfinITy. “Our employee’s dedication, combined with dynamic growth-oriented customers is the reason we are who we are.”

“On behalf of Penton and MSPMentor, I would like to congratulate OptfinITy for its recognition as an MSP 501 honoree,” said Aldrin Brown, Editor in Chief, MSPMentor. “The managed service provider market is evolving at a rapid pace and the companies showcased on the 2016 MSP 501 list represent the most agile, flexible and innovative organizations in the industry.”

The 2016 MSP 501 list is based on data collected by MSPMentor and its partner, Clarity Channel Advisors. Data was collected online from March through April 2016. The MSP 501 list recognizes top cloud service providers based on metrics including recurring revenue, growth and other factors. In addition to a ranking on the MSP 501 list, every company that participated in the study has been assigned a score reflecting its intrinsic value. The measure, known as the Total Service Provider (TSP) score, evaluates an MSP’s mix of revenue from various activities, including consulting, cloud, reselling and managed services.

About OptfinITy:

OptfinITy offers a full suite of IT solutions including cloud and hosting solutions, managed services, application development, website development, mobile application development and phone systems. Headquartered outside of Washington, DC, OptfinITy services clients throughout the United States.

About Penton’s channel brands

Penton’s channel brands (, define emerging IT markets and disrupt established IT markets. The brands’ channel-centric online communities include MSPMentor (, The VAR Guy (, Talkin’ Cloud ( and the WHIR (

About Penton

Penton is an innovative information services company that empowers nearly 20 million business decision makers in markets that drive more than 12 trillion dollars in purchases each year. Our products inform with rich industry insights and workflow tools; engage through dynamic events, education and networking; and advance business with powerful marketing services programs. Penton is the way smart businesses buy, sell and grow. Headquartered in New York, Penton is privately owned by MidOcean Partners and Wasserstein & Co., LP. For additional information on the company and its businesses, visit or follow us on Twitter @PentonNow.


Aldrin Brown, Editor in Chief, MSPMentor

By -- 2016-05-26 in Blog

Are you attached to your current version of Windows and don’t want to be forced to upgrade to the new Windows 10? Then you better make sure you go into your settings and opt out of automatic upgrades.

If you get a pop-up asking you if you want to upgrade now, and decide to cancel just by clicking the “x” in the upper right hand corner of the box, you may be automatically and unwillingly allowing Windows to upgrade without your expressed permission. Want to be sure this doesn’t happen? Go into your settings and disable automatic updates.

Just remember, the upgrade is only free until July 29th, so be sure you don’t want it because down the road, it’ll cost you if you change your mind. Read the article for more information on this topic and if you’ve still got some questions, feel free to Optfinity“>contact one of our technicians! We love helping out our clients and prospects!

By -- 2016-05-23 in Blog

Just like owning a car that may be a bit old and worn down, we understand the complexities of a phone system in your office. Do you keep spending money on parts, replacements, fixes, and touch-ups or do you just bite the bullet and buy a new one? For many of us, when it comes to our cars, the answer is simple: buy a new car once it becomes cheaper than throwing good money after bad on the old one; or sometimes the answer is just to get a new one because we want the newest and shiniest toy in our garage.

Unfortunately phone systems are not as flashy as cars, so the decision is a bit harder to make for many businesses. Many owners and decision makers will opt for constant fixes because it’s easier than having to throw down what may seem like a lot of money for a new system. But when you add up all those repair costs, most often it is far more expensive than just upgrading.

Problem is for many small and medium sized businesses, they do not have in-house IT support and expertise to help them make this call or find the best fit for their company’s needs. This is where having an external IT provider, like Optfinity, will help you in the short and long term. Not only can we provide you with free assessments, we also offer flat rate fees for our clients, so you don’t have to worry about those hourly rates many technicians will charge. And when it comes to buying new equipment, you can be sure we will recommend what is best for your business and not for our bottom line.

Phone systems been giving you some problems lately and not sure what to do? Contact Optfinity today and we’ll let you know what your options are, for free!

By -- 2016-05-19 in Blog

Large companies like Target are often the target of hackers for their immense trove of data including over 40 million consumers’ personal information. There is an obvious reason why they would be attacked on a regular basis for the sheer volume and potential value of the stolen data.

But don’t be fooled into a false sense of security just because your business is small. You and your company probably have hundreds, if not thousands, of clients’ information stored away in your systems. Hackers would love nothing more than to breach your systems and make a profit off of any holes in your security.

How do you protect yourself? By limiting what websites your employees can access, ensuring strong passwords are utilized, and always keeping all systems up-to-date on all patches, updates, and software upgrades. Two-step verification also is a great way to beef up your security.

If any of what you’ve just read sounds like a foreign language, or you just aren’t sure how secure your systems are, contact us at Optfinity and we will gladly complete a free assessment for you.

By -- 2016-05-12 in Blog

Two TV stations affiliated with the CBS network are experiencing malvertising attack campaigns which are targeting visitors to their websites. KMOV in St. Louis and WBTV in Charlotte, N.C. are the affected sites.

Not only is it important for you as a user to ensure all of your systems are secured by implementing software patches and security updates as soon as they are available, but if you’re a website owner, it is even more important to ensure you are keeping your site secured!

Do you use a strong password which includes capital letters, numbers, and special characters such as !#*? If not, then your accounts may be easily accessed by hackers looking to do damage to the clients that visit your site. If your site has been hacked, you could be opening your clients up to attacks on their computers and servers, even possibly ransomware.

Don’t be the weak point that allows your clients and guests to be hacked. Ensure your sites and servers are secure and protected. Contact Optfinity today for a free consultation and assessment!

By -- 2016-05-10 in Blog

We’ve been sharing many articles and stories about different ransomware viruses that are out there as well as the companies that have fallen victim. If you think this can’t happen to you and your business, you may be in for a very expensive lesson.

On May 9th, 2016, a neighbor of ours in our building stopped by asking for assistance because all of his data was encrypted as he was a victim of ransomware. We are now in talks with him to bring him on board and assist him with trying to restore his systems without needing to pay the ransom, which the FBI urges everyone not to do.

Just as the US does not negotiate with terrorists or pay ransoms because if they did it would just encourage more attacks, the same goes for these types of smaller-scale cyber-attacks. Every time a business, hospital, or other organization pays the ransom, it just reinforces the success of their criminal activities. So what should you do? Contact the FBI if you’re a victim and work with your IT support services to help retrieve your data. Before you are a victim, you should do the following two things:

Prevention: Prepare using both “awareness training for employees and robust technical prevention controls,” including access controls, updated anti-malware tools and ensuring admin-level accounts remain locked down.

Backup/restoration: Create “a solid business continuity plan” for dealing with a ransomware attack, including backup up data, verifying backups’ integrity as well as ensuring backups aren’t connected to systems or networks that they’re backing up.

If you currently do not have an IT support provider or are not sure of their capabilities, contact us at Optfinity and we will do a free assessment for you to ensure your systems are properly set-up and protected. Don’t wait till after it happens like our neighbor! It will cost more and you run the risk of losing weeks, months, or even years of data!!

By -- 2016-05-9 in Blog

We have previously featured two-step verification for your Google and Yahoo! accounts. In this new article we are providing step-by-step instructions on how to apply this security feature to your PayPal account as well.

This, more so than the other two, might be even more important as it usually directly links to your credit card and bank account information. So while there are many, many risks to your email accounts (and especially Google as there are some pay functions that Google links to), nothing is more risky than allowing hackers to easily get their hands on your banking information.

So follow the steps provided and ensure that your PayPal accounts are safe from outside attacks! Still confused or need extra help? Contact our experts directly at and we’ll gladly assist in any way we can!