By -- 2016-03-23 in Blog

Most of us have our banking institution’s app downloaded onto our mobile phones, tablets, and other devices in order to simplify our banking experience and lesson our time in the branch or at an ATM. But did you know that these apps might be the cause of someone stealing your personal information?

Our friends at the Dell SonicWall Threats Research Team have discovered a malware attached to some banking apps that gets downloaded to your device along with the banking app. Once infected, this malicious app can steal your credit card and banking account information.

Read the full article for examples, pictures, screenshots, and more details on what to look out for and how to protect yourself.

Thankfully, only certain banking institutions are affected for the moment, and the Research Team has listed them in their article; however, this does not mean to sit on your laurels if your bank is not on the list. Keep a wary eye out anytime you’re downloading apps and be sure you know what you’re saying “yes” to.

If you or your company have found yourselves to be victims of these attacks or you would like to protect your work-related equipment, contact us right away. All of our clients are safe and protected with our services and experts at the ready.

By -- 2016-03-18 in Blog

Many of us think we are experts when it comes to the wellbeing and care of our most important electronic device, your computer or laptop. Most of us don’t just get a pet, have a child, or take care of another living being without getting some advice or reading up to ensure we’re doing everything we can to ensure their safety. Why should your laptop or computer be treated any differently?

Click here for the full article and to read more about these ten deadly sins for your tech gadgets:

1. Plug into the Wall without Surge Protection

2. Surf the Internet without a Hardware Firewall and a Software Firewall

3. Turn off the Antivirus Because It Slows Down Your System

4. Install and Uninstall Lots of Programs, Especially Freeware

5. Keep Your Hard Drive Full and Fragmented

6. Open All Email Attachments

7. Click on Everything

8. Believe that Macs Don’t Get Viruses

9. Use Easy, Quick passwords

10. Don’t Bother with Backups

Test Yourself

For fun, take the true or false test below and then read the article and see how many you have right.

“True” or “False” – Test Yourself

a. You should never open any attachment that ends in “exe” or “cmd” or “dll.”

b. Attachments ending in “doc” or “xls” or “ppt” don’t contain any executable code (see #1 above), so they are safe to open.

c. Attachments ending with “txt,” “gif,” ”jpg,” or “bmp” are safe to open.

d. You should open attachments only when they’re from someone you know.

e. You should open an attachment only when it’s from someone you know and you are expecting it.

f. You can’t open any attachment without taking some risk.

If your issue is not listed or you have other questions, give our specialists a call at (703)-790-0400 or send us an email at sales@optfinity.com.

By -- 2016-02-1 in Blog

Avoiding telemarketers can be done as easily as not answering the phone but now there is an easier way. Recent models of Android smart phones come equipped with a feature to blacklist phone numbers. Older devices won’t be equipped with this feature but most of the newer models will have a similar way of blocking phone numbers. Here are three ways to block phone numbers:

Block All Incoming Calls
These steps will vary based on which device you are using but in general you will want to go open the Phone application. Then tap the three-dot menu in the top right corner, select Settings and choose Call. There will be the option Call Rejection, select it.

There you will be able to reject all incoming calls by selecting Auto Reject Mode. This feature is useful if you want to stop all incoming calls but there are also ways to block specific numbers too.

Block Specific Numbers
A list of numbers that your phone blocks can be found under Auto Reject Mode by selecting the + sign in the top-right corner.

An option is also available to block any unknown caller but that can stop you from getting some potentially important calls. This method is similar to a spam filter for your emails since it just helps you avoid it all together.

Blocked-Call Messages
If you’ve blocked someone’s phone number you can have your device send them a text message with whatever text you want. So when you’re too busy to answer the phone you can easily say “Sorry, I’m busy but I’ll call you back soon!” To create these messages go to Rejection Messages under the Auto Reject List